Refund Policy

Last updated October 20, 2026

30-day money-back guarantee

If you're not happy with your Spiral Mirror subscription, you can ask for a full refund within 30 days of your order date. This applies to monthly and yearly plans.

How to request a refund

Refunds are handled by our payment provider, Paddle, which is the Merchant of Record for all orders. To request one, go to paddle.net and look up your purchase using the email address you paid with. You can also reply to your order receipt email. Questions about a refund? Email us at jl@spiralflows.org.

Cancelling

You can cancel anytime using "Manage subscription" in the app. Cancelling stops future renewals, and you keep access until the end of the period you've paid for.

Refunds are also covered by Paddle's Refund Policy.